Question 1

How does it Work?

Accepted Answer

Our 360 Video Booths are designed to rotate a camera around a stationary platform to produce a video that closely resembles the cinematic bullet-time effect. These products can be uses by themselves for videoshoots or can be paired with video booth software to render 360 videos live at events

Question 2

Is software included?

Accepted Answer

Yes, we supply feature-rich software for both our DSLR and iPad/iPhone packages. So, you can add effects, branding, music, and more!

Question 3

How many people can hold on an 360 platform?

Accepted Answer

The 360-SM has a 31.5 inch diameter and can hold up to 4 people. 
 
The 360-XL has a 39.4 inch diameter platform and can hold up to 6 people. 
 
The 360-VIP has a 47.2 inch diameter platform and can hold up to 8 people.

Question 4

Can I control the speed and direction of the rotation?

Accepted Answer

Yes! The 360 booth speed and direction can both be controlled on all 360 units.

Question 5

How much space is required for the 360 booth?

Accepted Answer

The minimum footprint space to use an 360 booth is 10 ft x 10 ft. However, a 15 ft x 15 ft space is recommended.

Question 6

Can the height of the camera be adjusted?

Accepted Answer

All 360 booth models come with an adjustable arm that can be adjusted to be place a camera higher, or further from the central platform. For information on the rotation diameter and height capabilities check out each product’s individual product page.

Question 7

When filming with a 360 booth, do i need to use a camera with built-in stabilization?"

Accepted Answer

Advancements in in-camera stabilization technology is one of the main drivers that allowed us to make OrcaVue products available and affordable price points to the photo booth market! 
 
360-SM – Camera with stabilization recommended.
 
360-XL – Camera with stabilization recommended.
 
360-VIP – Camera with stabilization not required. The 360 VIP has an isolation mode to allow for a perfectly smooth camera rotation.

Question 8

How many staff does it take to operate a 360 booth?

Accepted Answer

We typically recommend two staff for large scale events, and one staff for smaller private events.

Question 9

What are the power requirements to operate a 360 booth?

Accepted Answer

360 booth products require 120v/240v. The motor draws 5amps at peak.

Question 10

Aside from a 360 booth, what else is recommend for events?"

Accepted Answer

To capture and deliver beautiful 360 videos to your event guests safely, be sure to bring additional lighting, stanchions, and a great internet connection. You can also accessorize with branding, a television with 360 video content uploaded to it, props, and confetti!
 
Useful links for some of those accessories:
 
LED ring light – This has temperature control, brightness control, a large inside diameter, a 1/4″-20 threaded insert for mounting, and you can charge your iPad/iPhone from the USB port on the back.
 
Light batteries – Two of these power the ring light (any NP-F970 type battery will work).
 
LED panel lights – for ambient and background lighting in dark venues.
 
Stanchions – For crowd control we typically bring 6 to each event which is almost always enough.

Question 11

How long does it take to set up a 360 booth?

Accepted Answer

Setting up just the 360 Booth platform is easy! It can take as little as 5 minutes.
 
However when we service events, we often give ourselves at least 2 hours to deal with event logistics, load-in, additional branding, lighting, ensuring we have a great internet connection, etc.

Question 12

How much money can my company charge for a 360 booth?

Accepted Answer

This depends heavy on your location, experience, deliverables, and clientele. For suggested pricing email us and we’d be happy to tell you what price points we have had success with!

Question 13

Is there a warranty on my 360 booth?

Accepted Answer

The system is covered under a 12 month warranty. Also included for the first 12 months is our amazing technical support. 9am-11pm (GMT) we have a dedicated technical team on hand ready to help whenever you call.

Question 14

How long does it take for delivery?

Accepted Answer

All our booths are supplied from the UK. It can take up to 3-5 business days to process your order. While your order is being processed and delivered, we encourage you not to book events during this time until you have a confirmed date of receiving your booth. We're not responsible for any missed events that you may have.
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After the product has been shipped, delivery timeframes can range between 5 -10 business days.
 
Our standard customer receives goods delivered 10 -14 business days, once payment is made.
 
You can also request a 7 day express service at an additional cost.
 
Please get in touch with us if you have any further questions.

Question 15

Do I get customer support?

Accepted Answer

Yes, Give us a call at (0)203 488 4134 Mon-Fri 10a-5p GMT. Or shoot an email, we do our best to respond within 24 hours.

360 VIDEO BOOTH SUPPORT

FREQUENTLY ASKED QUESTIONS